When an accident happens, you do not want to read a manual — you want help, fast, and a result you can trust. That is what Alo Tutanak is built for. Here is exactly how it works, from the moment of impact to a finished official report.
The short version
You call our 7/24 free expert line, our specialists guide you over the phone, you capture the scene with our mobile app, and an SBM-registered insurance adjuster prepares an official material-damage traffic accident detection report under Law 5684, article 22/17. The service is free for you — the adjuster fee is allocated from the traffic insurance, so nothing comes out of your pocket.
That is the whole promise: real expert support, an authoritative report, no cost to you. Now let us walk through the steps. You can also see the full overview on our how it works page.
Step 1: Call our 7/24 expert line
Accidents do not keep office hours, and neither do we. The moment you are safe, call Alo Tutanak. A trained expert answers and stays with you, calming the situation and telling you exactly what to do next. No guessing, no scrambling for half-remembered advice.
If anyone is injured, our first instruction is always the same: call 112 immediately. Alo Tutanak is for material-damage accidents.
Step 2: Capture the scene with the app
Under our expert’s guidance, you use the Alo Tutanak mobile app to document everything that matters:
- Photos of both vehicles and their positions
- Close-ups of all visible damage
- License plates, the wider scene, and road conditions
- Supporting documents and details
The app structures this so nothing important is missed. Good documentation at this stage is what makes the resulting report rock-solid.
Step 3: A licensed adjuster prepares the official report
Here is what sets Alo Tutanak apart. Rather than leaving you with a simple form to fill out between drivers, an SBM-registered insurance adjuster prepares an official report under Law 5684, article 22/17. Unlike the simple mutual report drivers complete themselves, this report includes:
- The adjuster’s professional fault assessment
- A proper scene sketch
- Structured, claim-ready documentation
This is a far stronger document than anything two drivers can produce on their own — and it is exactly what insurers rely on to process a claim cleanly. Learn more about the adjuster-approved accident report and the online accident report flow.
Step 4: Take it to your insurer
With the official report in hand, you are ready to open your insurance claim file from the strongest possible position. Because fault is professionally assessed, there is far less for insurers to dispute, and the process tends to move faster.
Why it is free for you
A common question: if a licensed adjuster is involved, who pays? Under Law 5684, the adjuster fee is allocated from the traffic insurance, not from you. So you get expert support and an authoritative report at no cost to yourself.
Why people choose Alo Tutanak
- 7/24 free expert line — real guidance the moment you need it
- Mobile app — structured scene documentation, nothing missed
- Licensed-adjuster report — professional fault assessment under Law 5684, art. 22/17
- Free for you — adjuster fee covered by the traffic insurance
- Claim-ready — a strong file that moves smoothly through your insurer
Get ready before you need it
The best time to set up Alo Tutanak is before an accident, not during one. Download the app now, so that if the road ever surprises you, expert help and an official report are only a tap away. When the moment comes, you will not be reading a manual — you will be calling for help, and getting it.
