- ✓ Law 5684 art. 22/17
- ✓ Licensed adjuster
- ✓ Free 24/7 hotline
- ✓ KVKK compliant
You are not alone at the scene
A traffic accident can rattle even the calmest driver. In that moment it is hard to know what to do: Which photos should you take? What should you say to the other party? How is a claim file opened? That is exactly why Alo Tutanak offers a free 24/7 accident support line. Midnight, weekend or public holiday — it does not matter; when you call +90 216 888 15 46, a real expert is on the other end of the line.
Our expert team first makes sure you are safe, then walks you through the steps to take at the scene in a calm, clear way. Without burdening you with legal jargon, they simply make sure you collect the right photos and documents.
📞Call 24/7: +90 216 888 15 46
From the phone call to an official report
The support line is not just an advisory service; it directly starts the process of issuing an official report. The information gathered during the call is passed to an SBM-registered insurance adjuster under Article 22/17 of Law No. 5684 on Insurance. The adjuster prepares the official material-damage traffic accident detection report, including a fault opinion and a sketch of the scene.
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Call the line
Dial +90 216 888 15 46; the expert team answers right away.
- 2
Follow the guidance
Learn step by step which photos and documents to collect.
- 3
Adjuster issues the report
An SBM-registered adjuster prepares the fault opinion and sketch.
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Insurance-ready package
The digitally signed report can go straight to the insurer.
If you prefer not to make a call, you can start the same process through the mobile app; the line and the app complement each other.
Why expert support instead of a simple statement?
Unlike the simple mutual accident form drivers fill in among themselves, the process started through our support line ends with an independent adjuster’s determination of fault. Even if the other driver disputes the event, the adjuster’s opinion and sketch give the document high evidential weight. The service is free for the user; the adjuster fee is charged to the traffic insurance.
Remember: for accidents with injuries, call 112 first, and 155/156 when needed. Our accident support line is only for material-damage, injury-free accidents.
