Who is at fault when a parked car is hit?

The driver who hits a properly parked vehicle is usually deemed fully at fault. Highway Traffic Code (KTK) art. 84 takes hitting a vehicle parked in line with the rules into account in fault assessment. For a definitive fault finding, the adjuster's opinion is decisive.

What if the hitting driver fled?

If your vehicle shows impact marks, photograph the damage and surroundings, and note any nearby security cameras and witnesses. Report it to the authorities (155/156) and call our 24/7 line; our expert guides you through the claim process.

Can the adjuster report be made if my parked car was hit?

If the other driver is at the scene and takes part, the SBM-registered insurance adjuster can draw up the report including a fault opinion and sketch under Law 5684 art. 22/17. If the other party is absent or won't take part, contact the authorities.

Does this service cost anything?

No. The app, call center and expert support are free for the user; the adjuster fee is charged to the traffic insurance under Law 5684.

Problem solving

Hitting a Parked Car

If your parked car was hit, or you hit a parked vehicle, fault is usually on the hitting driver. Secure your rights with proper documentation and an adjuster report.

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✓ Law 5684 art. 22/17
✓ Licensed adjuster
✓ Free 24/7 hotline
✓ KVKK compliant

When a parked car is hit, fault is usually on the hitting driver

When a vehicle parked in line with the rules is hit, fault is, as a rule, on the hitting driver. Highway Traffic Code (KTK) art. 84 treats hitting a vehicle that has stopped in accordance with parking rules as an important criterion in fault assessment. However, for a definitive fault finding, an independent expert’s opinion is decisive.

This is why documenting the scene correctly and securing the process with an adjuster report matters so much.

Step by step: after hitting / being hit while parked

1

Secure safety

If traffic is affected, turn on hazards and place a warning triangle; move the vehicle to a safe spot if needed.
2

Document the scene

Photograph and film the damage, plates, parking position and surroundings from different angles without moving the vehicles.
3

Get the other party's details

If the hitting driver is present, record name, plate, registration, license and traffic insurance policy details.
4

If the driver fled, report it

If the hitting driver is gone, document the damage, note nearby cameras and witnesses, and report to 155/156.
5

Open Alo Tutanak / call

Start the record in the mobile app or call the free 24/7 line; an expert will guide you.
6

The adjuster draws up the report

If both parties are present, the SBM-registered adjuster prepares the report with a fault opinion and sketch.

What to do if the hitting driver fled

Dealing with a driver who hit your parked car and fled is frustrating, but there are things you can do. Photograph the damage and your car’s parking position; note nearby security cameras and any witnesses. Report the situation to the authorities (155/156). Then call our 24/7 line to learn how to proceed with the claim.

The advantage of the adjuster report

If the other driver is at the scene and takes part, then unlike the simple mutual report drivers fill in themselves, the SBM-registered insurance adjuster draws up the official report including a fault opinion and a sketch under Law 5684 art. 22/17. In incidents such as hitting a parked car, where fault is usually clear, this puts your rights on solid ground. The process is free for the user — the adjuster fee is covered by the traffic insurance.

Call 24/7: +90 216 888 15 46 View a sample report (PDF)