Rear-end collision

Caused by sudden braking or poor following distance, the rear-end collision is among the most common property-damage crashes, and fault usually appears clear-cut.

Fault assessment: KTK art. 52 governs following distance; the rear driver is usually faulted, yet exceptions like abrupt lane changes exist, so the adjuster's opinion clarifies the split.

Step by step

1

Move to the side

If possible pull the vehicles to a safe spot that does not block traffic and switch on hazards.
2

Check for injuries

If there are signs like neck or back pain, do not intervene; call 112, since injuries shift the matter to official authorities.
3

Call the expert and document

If no one is hurt, ring the expert line; photograph the impact angle, skid marks and damage.
4

Obtain the official report

The adjuster writes a fault opinion based on following distance and impact geometry, then signs the report.

✓ Law 5684 art. 22/17
✓ Licensed adjuster
✓ Free 24/7 hotline
✓ KVKK compliant

~45 sec

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The adjuster-report difference

Unlike the mutual report drivers fill out among themselves, in this scenario the report is prepared by an independent, SBM-registered insurance adjuster who supports the fault opinion with a sketch. The service is also distinct from SBM's own Mobil KTT / ALO KTT apps; an independent expert assessment helps prevent disputes between the parties.

What's included

Independent fault opinion

An SBM-registered insurance adjuster makes an independent fault assessment that ends the argument between the parties.

Sketch and official report

Issued under Law 5684 art. 22/17 with a sketch and the adjuster's signature; accepted by all insurers.

Remote and free

No need to leave the scene; photo/video/location sharing is completed remotely and the service is entirely free for the user.

Frequently asked questions

Who determines fault in a rear-end collision?

Fault ratios are determined not by the parties but by an independent, SBM-registered insurance adjuster, who bases the opinion on a sketch and the relevant legislation.