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Lane violation

Side-by-side contact from changing lanes without signaling or crossing the line is common; line position and signal use are critical to determining fault.

Fault assessment: KTK art. 56 governs lane keeping and changing; the driver making an unsignaled or unsafe lane change is faulted, and the adjuster examines the contact point and lane position.

Step by step

  1. 1

    Pull to a safe spot

    If both cars can move, pull onto the hard shoulder or side road and stop without blocking traffic.

  2. 2

    Preserve the contact point

    If possible, photograph the contact marks and lane position before moving; scrape marks indicate fault.

  3. 3

    Get expert support

    Call the expert line to learn which pieces of evidence matter most in a lane-violation scenario.

  4. 4

    Adjuster report

    The adjuster writes a fault opinion under signal and lane rules and issues the official report with a sketch.

  • ✓ Law 5684 art. 22/17
  • ✓ Licensed adjuster
  • ✓ Free 24/7 hotline
  • ✓ KVKK compliant
~45 sec
Average call answer time
Since 2017
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81 provinces
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The adjuster-report difference

Unlike the mutual report drivers fill out among themselves, in this scenario the report is prepared by an independent, SBM-registered insurance adjuster who supports the fault opinion with a sketch. The service is also distinct from SBM's own Mobil KTT / ALO KTT apps; an independent expert assessment helps prevent disputes between the parties.

What's included

Independent fault opinion

An SBM-registered insurance adjuster makes an independent fault assessment that ends the argument between the parties.

Sketch and official report

Issued under Law 5684 art. 22/17 with a sketch and the adjuster's signature; accepted by all insurers.

Remote and free

No need to leave the scene; photo/video/location sharing is completed remotely and the service is entirely free for the user.

Frequently asked questions

Who determines fault in a lane violation?

Fault ratios are determined not by the parties but by an independent, SBM-registered insurance adjuster, who bases the opinion on a sketch and the relevant legislation.

Is the service paid?

No. It is entirely free for the user; the adjuster's fee is covered through the traffic insurance under Law 5684.

What should I do if there are injuries?

Call 112 first and 155 if needed. Alo Tutanak is only for property-damage crashes.

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