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Hitting a parked vehicle

When you hit a parked car whose driver is absent, reaching the owner is hard and leaving the scene may count as fleeing; evidence and documentation matter here.

Fault assessment: Under Highway Traffic Law (KTK) art. 84, the driver striking a lawfully parked car is generally deemed at fault; the adjuster supports this opinion with a scene sketch.

Step by step

  1. 1

    Secure the area

    Stop your car properly, switch on hazard lights and avoid creating a traffic risk around the parked vehicle.

  2. 2

    Call the expert line

    Ring the free 24/7 line and describe the situation; since the other driver is absent, learn the correct steps from the expert.

  3. 3

    Gather evidence

    Photograph the damage, plate and surroundings from several angles; note any nearby cameras and witness details.

  4. 4

    Complete the adjuster report

    An authorised adjuster prepares the sketch and opinion; once signed, your insurance claim file is supported.

  • ✓ Law 5684 art. 22/17
  • ✓ Licensed adjuster
  • ✓ Free 24/7 hotline
  • ✓ KVKK compliant
~45 sec
Average call answer time
Since 2017
Years in the field
81 provinces
Coverage across Turkey
4.7/5
Store rating (145 reviews)

The adjuster-report difference

Unlike the mutual report drivers fill out among themselves, in this scenario the report is prepared by an authorised, registered and impartial insurance adjuster who supports the technical opinion with a sketch. Under Law 5684 art. 22/17, the report has evidential value in the insurance process.

What's included

Impartial technical opinion

A registered insurance adjuster makes a technical assessment under the legal duty of impartiality.

Sketch and adjuster report

Issued under Law 5684 art. 22/17 with a sketch and the adjuster's signature; it has evidential value.

Remote support

No need to leave the scene; photo/video/location sharing is completed remotely, and the app and call line are free.

Frequently asked questions

Who provides the technical assessment in a hitting a parked vehicle?

Instead of relying only on party statements, the authorised insurance adjuster's technical opinion is based on the sketch and relevant legislation.

Is the service paid?

The app, call line and guidance are free. The assessor fee process is handled under Law 5684 art. 22/19 and the relevant insurance contract terms.

What should I do if there are injuries?

If anyone is injured or there is an urgent safety risk, call 112. Alo Tutanak is only for property-damage crashes.

Call 24/7: +90 216 888 15 46

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