Hitting a parked vehicle
When you hit a parked car whose driver is absent, reaching the owner is hard and leaving the scene may count as fleeing; an official record matters here.
Fault assessment: Under Highway Traffic Law (KTK) art. 84, the driver striking a lawfully parked car is generally deemed at fault; the adjuster supports this opinion with a scene sketch.
Step by step
- 1
Secure the area
Stop your car properly, switch on hazard lights and avoid creating a traffic risk around the parked vehicle.
- 2
Call the expert line
Ring the free 24/7 line and describe the situation; since the other driver is absent, learn the correct steps from the expert.
- 3
Gather evidence
Photograph the damage, plate and surroundings from several angles; note any nearby cameras and witness details.
- 4
Complete the adjuster report
An SBM-registered adjuster prepares the sketch and opinion; once signed, your insurance claim file opens.
- ✓ Law 5684 art. 22/17
- ✓ Licensed adjuster
- ✓ Free 24/7 hotline
- ✓ KVKK compliant
The adjuster-report difference
Unlike the mutual report drivers fill out among themselves, in this scenario the report is prepared by an independent, SBM-registered insurance adjuster who supports the fault opinion with a sketch. The service is also distinct from SBM's own Mobil KTT / ALO KTT apps; an independent expert assessment helps prevent disputes between the parties.
What's included
Independent fault opinion
An SBM-registered insurance adjuster makes an independent fault assessment that ends the argument between the parties.
Sketch and official report
Issued under Law 5684 art. 22/17 with a sketch and the adjuster's signature; accepted by all insurers.
Remote and free
No need to leave the scene; photo/video/location sharing is completed remotely and the service is entirely free for the user.
Frequently asked questions
Who determines fault in a hitting a parked vehicle?
Fault ratios are determined not by the parties but by an independent, SBM-registered insurance adjuster, who bases the opinion on a sketch and the relevant legislation.
Is the service paid?
No. It is entirely free for the user; the adjuster's fee is covered through the traffic insurance under Law 5684.
What should I do if there are injuries?
Call 112 first and 155 if needed. Alo Tutanak is only for property-damage crashes.
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