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Intersection collision

At signalized or uncontrolled junctions, right-of-way violations cause collisions; signal status and direction of travel are decisive factors in determining fault.

Fault assessment: KTK art. 57 sets right-of-way at junctions; failing to yield to the right or running a red causes fault, and the adjuster maps the signal phase and approach directions.

Step by step

  1. 1

    Clear the junction

    If possible move the vehicles to the junction exit so you do not block others and avoid a secondary crash.

  2. 2

    Note the signal state

    Recall the light phase, direction signs and which arm you came from; these are central to the fault assessment.

  3. 3

    Call the expert, document

    If no one is injured, ring the expert line; photograph the junction view, lights and damage in wide angle.

  4. 4

    Sign the report

    The adjuster writes an opinion on right-of-way; with a sketch and signature the official report is completed.

  • ✓ Law 5684 art. 22/17
  • ✓ Licensed adjuster
  • ✓ Free 24/7 hotline
  • ✓ KVKK compliant
~45 sec
Average call answer time
Since 2017
Years in the field
81 provinces
Coverage across Turkey
4.7/5
Store rating (145 reviews)

The adjuster-report difference

Unlike the mutual report drivers fill out among themselves, in this scenario the report is prepared by an independent, SBM-registered insurance adjuster who supports the fault opinion with a sketch. The service is also distinct from SBM's own Mobil KTT / ALO KTT apps; an independent expert assessment helps prevent disputes between the parties.

What's included

Independent fault opinion

An SBM-registered insurance adjuster makes an independent fault assessment that ends the argument between the parties.

Sketch and official report

Issued under Law 5684 art. 22/17 with a sketch and the adjuster's signature; accepted by all insurers.

Remote and free

No need to leave the scene; photo/video/location sharing is completed remotely and the service is entirely free for the user.

Frequently asked questions

Who determines fault in a intersection collision?

Fault ratios are determined not by the parties but by an independent, SBM-registered insurance adjuster, who bases the opinion on a sketch and the relevant legislation.

Is the service paid?

No. It is entirely free for the user; the adjuster's fee is covered through the traffic insurance under Law 5684.

What should I do if there are injuries?

Call 112 first and 155 if needed. Alo Tutanak is only for property-damage crashes.

Call 24/7: +90 216 888 15 46

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