Reversing collision
While reversing in a car park, narrow street or dead end, hitting the car behind or a fixed object is common; sight angle and maneuver space are the basis of review.
Fault assessment: KTK art. 53 imposes maximum care and a duty to yield when reversing or turning; reverse-maneuver findings are assessed through the maneuver geometry.
Step by step
- 1
Stop and assess
Stop immediately on impact; calmly assess the situation without disturbing the contact point by moving forward.
- 2
Inform the other party
If a driver is present, exchange information; if the car is parked and the owner is absent, follow the parked-car steps.
- 3
Document the maneuver
Photograph the reversing angle, any sight obstruction and the damage; call the expert line to begin the process.
- 4
Adjuster report
The adjuster writes a technical opinion based on maneuver space and the duty to yield, then signs the report.
- ✓ Law 5684 art. 22/17
- ✓ Licensed adjuster
- ✓ Free 24/7 hotline
- ✓ KVKK compliant
The adjuster-report difference
Unlike the mutual report drivers fill out among themselves, in this scenario the report is prepared by an authorised, registered and impartial insurance adjuster who supports the technical opinion with a sketch. Under Law 5684 art. 22/17, the report has evidential value in the insurance process.
What's included
Impartial technical opinion
A registered insurance adjuster makes a technical assessment under the legal duty of impartiality.
Sketch and adjuster report
Issued under Law 5684 art. 22/17 with a sketch and the adjuster's signature; it has evidential value.
Remote support
No need to leave the scene; photo/video/location sharing is completed remotely, and the app and call line are free.
Frequently asked questions
Who provides the technical assessment in a reversing collision?
Instead of relying only on party statements, the authorised insurance adjuster's technical opinion is based on the sketch and relevant legislation.
Is the service paid?
The app, call line and guidance are free. The assessor fee process is handled under Law 5684 art. 22/19 and the relevant insurance contract terms.
What should I do if there are injuries?
If anyone is injured or there is an urgent safety risk, call 112. Alo Tutanak is only for property-damage crashes.
Don't wait — install it today.
Setting up the app before you ever need it is what saves you when seconds count.
Download the App