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Reversing collision

While reversing in a car park, narrow street or dead end, hitting the car behind or a fixed object is common; sight angle and maneuver space are the basis of review.

Fault assessment: KTK art. 53 imposes maximum care and a duty to yield when reversing or turning; the reversing driver is usually faulted, and the adjuster evaluates the maneuver geometry.

Step by step

  1. 1

    Stop and assess

    Stop immediately on impact; calmly assess the situation without disturbing the contact point by moving forward.

  2. 2

    Inform the other party

    If a driver is present, exchange information; if the car is parked and the owner is absent, follow the parked-car steps.

  3. 3

    Document the maneuver

    Photograph the reversing angle, any sight obstruction and the damage; call the expert line to begin the process.

  4. 4

    Official record

    The adjuster writes a fault opinion based on maneuver space and the duty to yield, then signs the report.

  • ✓ Law 5684 art. 22/17
  • ✓ Licensed adjuster
  • ✓ Free 24/7 hotline
  • ✓ KVKK compliant
~45 sec
Average call answer time
Since 2017
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81 provinces
Coverage across Turkey
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The adjuster-report difference

Unlike the mutual report drivers fill out among themselves, in this scenario the report is prepared by an independent, SBM-registered insurance adjuster who supports the fault opinion with a sketch. The service is also distinct from SBM's own Mobil KTT / ALO KTT apps; an independent expert assessment helps prevent disputes between the parties.

What's included

Independent fault opinion

An SBM-registered insurance adjuster makes an independent fault assessment that ends the argument between the parties.

Sketch and official report

Issued under Law 5684 art. 22/17 with a sketch and the adjuster's signature; accepted by all insurers.

Remote and free

No need to leave the scene; photo/video/location sharing is completed remotely and the service is entirely free for the user.

Frequently asked questions

Who determines fault in a reversing collision?

Fault ratios are determined not by the parties but by an independent, SBM-registered insurance adjuster, who bases the opinion on a sketch and the relevant legislation.

Is the service paid?

No. It is entirely free for the user; the adjuster's fee is covered through the traffic insurance under Law 5684.

What should I do if there are injuries?

Call 112 first and 155 if needed. Alo Tutanak is only for property-damage crashes.

Call 24/7: +90 216 888 15 46

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